Terms and trust
Property bookings and host details
For property enquiries, the host quotes a total and cancellation terms in My reservations. The guest must accept the quote to confirm. Property phone, email and exact address remain hidden until confirmation. The map shows only the destination area beforehand. Host identity documents, passport-size photo, PAN and bank details are private to the uploader and site administrator; PAN and bank fields are encrypted in storage. If online payment is enabled later, the initial platform commission will be 10% of the booking total, with the balance allocated to the host. Online collection and payouts are not enabled now.
Availability and publication
Demo offers are fictional. Real offers need provider and listing review, valid availability and an unexpired offer. Taxi, flight and train publication is paused until relevant operating and distribution requirements are reviewed. Ticket quotes are for new bookings only. We do not connect to live airline or railway inventory yet.
Your agreement
Booking requests remain pending until the provider confirms in the Bookings dashboard. Customers and providers arrange payment and refunds directly under the displayed cancellation terms. An enquiry, quote, chat or contact approval is not a reservation or a service guarantee. OutstationStay does not currently collect booking payments or voluntary contributions.
Contact privacy and moderation
Business proof is accessible only to its uploader and the site owner. Customer requests are shown to matching approved providers. Chat is available to its participants and the site owner for moderation. Chat contact cards require a confirmed booking, both participants’ consent and owner approval. Detected contact text is replaced with *** before sharing; earlier redactions stay redacted. Text-only chat reduces image and QR-code bypasses. This filtering cannot guarantee anonymity or catch every coded exchange. Previously viewed contacts cannot be recalled.
Stored information and reports
Account identity, submitted profiles, requests, quotes, booking records and conversation history are stored to operate the service. Self-service account deletion is not available yet. Use the report controls for suspicious offers, spam or problems; this is not an emergency or refund service. Language preference is saved only on your device.
Questions or deletion requests
Email mail@outstationstay.com from your registered address. We review requests and confirm any information that must be retained for security or unresolved disputes.